top of page

Privacy Policy

  1. Purpose

This policy describes the way we handle your personal information. We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe the way we collect, store, use and protect information that can be associated with a specific natural or juristic person and can be used to identify that person (“personal information”). You must accept all the terms of this policy when you purchase our products or use any of our services. If you do not agree with anything in this policy, then you may not purchase our products or use any of the services. By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all its terms.

  • Audience

This policy applies to all visitors to our website and customers who have subscribed to the services we offer (“you” and “your”).

  • Personal information

Personal information includes information we collect:

  • on submission when you place an order; and

    • automatically when you visit this website.

  • Acceptance

You may not order any of our goods if you do not accept this policy.

  • Collected on submission

We collect your contact details and delivery address when you place an order. We automatically receive and record Internet usage information on our hosting company’s server logs from your browser, such as your internet protocol address (“IP Address”), browsing habits, click patterns, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (“usage information”). Please note that other websites visited before entering our website might place personal information within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal information.

  • Purpose for collection

We may use any of your personal information that you provide to us for the purposes that you indicated when you agreed to provide it to us.

  • Consent to collection

We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.

  • Use

We may use your personal information to fulfil our obligations to you. We may use any service information and optional information provided by you for such purposes as indicated to you at the time you agree to provide such optional information. We may use your usage information to:

  • Remember your information so that you will not have to re-enter it during your visit or the next time you access the website;

  • monitor website usage metrics such as total number of visitors and pages accessed; and

  • Track your entries, submissions, and status in any promotions or other activities in connection with your usage of the website.

  • Sharing

We may share your personal information with third parties for the purposes of fulfilling our obligations to you.

  1. Disclosure

We may disclose personal information to third parties if required for legal reasons.

  1. Security

Our website is hosted on a secure server and uses security measures to prevent interference by intruders.

  1. Retention

We will only retain your personal information for as long as is necessary.

  1. Updating or removing

You may choose to update or remove the personal information you have submitted to us by contacting us.

  1. Sharing

We will not sell personal information. No personal information will be disclosed to anyone except as provided in this privacy policy. We may share your personal information with an affiliate, in which case we will seek to require the affiliates to honour this privacy policy. This includes;

  • Our service providers under contract who help with parts of our business operations (fraud prevention, bill collection, courier services, marketing, and technology services). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit;

  • Banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilise the Services to receive payments and you meet their criteria);

  • If you contact us regarding your experience with using any of our products, we may disclose your personal information as required of by law or governmental audit.

  • We may need to disclose personal information to our employees that require the personal information to do their jobs.

  • We protect your personal information using computer safeguards such as firewalls and data encryption to protect personal information, and we  authorize access to personal information only for those employees who require it to fulfil their job responsibilities.

  • Change of ownership. If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information.

  • Law enforcement. We may disclose personal information if required:

  • by a subpoena or court order;

  • to comply with any law;

  • to protect the safety of any individual or the general public;

  • to prevent violation of our terms of service.

  • Retention of personal information
    We will only retain your personal information for as long as it is necessary to fulfil the purposes mentioned above unless:

  •  retention of the record is required or authorised by law; or

  •  you have consented to the retention of the record.
    During the period of retention, we will continue to abide our non disclosure obligations and will not share or sell your personal information.

  1. Updating or removing
    You may choose to correct or update the personal information you have submitted to us, by clicking the menu in any of the pages on our website.

  2. Limitation

We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of any third party websites.

  1. Enquiries

If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please contact us.

bottom of page