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Terms & Conditions

  1. Level Innovations
    Website Terms and Conditions of Use Relating to

  2. These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the Level website
    located at the domain name (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

  3. Electronic Communications

  4. By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

  5. E-Commerce & Privacy

  6. The Website www.level sells electronic products online. The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

  7. The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances.

  8. The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device. We will automatically add you to our mailing list and will send you our newsletter, you are free to opt out of receiving our marketing material at any stage.

  9. The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address. For more information, refer to the privacy policy on the website By accepting these Terms and Conditions, you are also accepting the Privacy policy stipulated on the Level website.

  10. Online Payment – Payment Gateways used

  11. All online credit card payments are processed by Payfast and additional payment providers as is required. Card Holders may visit the relevant and selected payment method to read more about the security policy applicable.

  12. Refund and Return Policy

  13. The provision of goods and services is subject to availability. Our refunds and returns policy highlight the relevant detail concerning how our refunds and returns are handled. By accepting these Terms and Conditions, you are also accepting the returns and refunds policy stipulated on the Level website.

  14. Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to

  15. Updating of these Terms and Conditions

  16. Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

  17. Patent or other Intellectual Property Rights in or to the Content.

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